Privacy Policy

Plentiful Kitchen is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights as a customer. By using our website or placing an order, you agree to this policy.

What information we collect

When you place an order or contact us, we may collect the following information:

• Your name and email address
• Your delivery address and phone number
• Payment information, processed securely through our payment provider
• Order history and preferences
• Any dietary information or preferences you share with us

When you visit our website, we may also collect basic analytics data such as pages visited, time on site, and browser type. This is collected anonymously and used only to improve our website.

How we use your information

We use your information only to: 

• Process and deliver your orders
• Communicate with you about your orders and our weekly menu
• Send you our newsletter or menu previews if you have opted in
• Respond to your questions and requests
• Improve our website and service

We will never sell, rent, or share your personal information with third parties for marketing purposes.

How we store and protect your information

Your information is stored securely and accessed only by our team members who need it to fulfil your orders. Payment information is processed through our secure ordering platform and is never stored directly by Plentiful Kitchen.

We take reasonable steps to protect your information from unauthorised access, loss, or misuse. However no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Email communications

If you subscribe to our newsletter or menu preview emails, you may unsubscribe at any time by clicking the unsubscribe link at the bottom of any email or by contacting us directly. We will remove you from our mailing list promptly.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use cookies to remember your preferences and understand how our website is used. You can disable cookies in your browser settings at any time, though this may affect how the website functions.

Third party services

We use a small number of trusted third party services to run our business, including our ordering platform GoPrep, our email service provider, and Google Analytics. These services have their own privacy policies and handle your data in accordance with their terms. We only share the minimum information necessary for these services to function.

Your rights

You have the right to:

• Process and deliver your orders
• Communicate with you about your orders and our weekly menu
• Send you our newsletter or menu previews if you have opted in
• Respond to your questions and requests
• Improve our website and service

To exercise any of these rights, simply contact us using the details below.

Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this page periodically to stay informed.